Hello! I’m Alexandra, the creative force behind Alexandra Bespoke, a passionate designer and artisan based in the stunning Highlands & Islands of Scotland. From my cozy home studio, I hand‑craft every piece with care, creating unique bridal accessories, occasion jewellery, and artfully painted leather jackets that are designed to be treasured.

Delivery & Returns

Processing Time

Based in the Highlands and Islands of Scotland, we design and dispatch orders for clients all over the world. As all of our pieces are handmade to order, items within our current collections take 3-4 weeks  to create.

Bespoke or custom designs require 4-6 weeks to create.

For urgent orders please contact Alexandra as soon as possible to discuss additional options.


Delivery

Please note that we only ship within the UK

UK & Ireland: Standard delivery and takes 3-4 working days from the date of dispatch.

First Class Tracked and takes 1-2 working days from the date of dispatch

Special delivery - tracked & signed for and should arrive the next working day after the date of dispatch. 

Returns

We will accept a return or exchange of any order (excluding bespoke pieces) for any reason provided you have contacted us within 14 days of receiving your order, after which you will have another 14 days to return the item to us. You will have to pay the postage and we recommend you use a signed-for service. Exchanges are final and we will not be able to offer another exchange or a refund. 

Any item returned for refund or exchange must be unused and in perfect condition, and must be returned with any tags still attached and in it's undamaged packaging. 

As bespoke pieces are custom-made they cannot be returned or refunded for any reason other than if the item is found to be faulty.  Faulty items must be returned to us within 28 days of receiving your item, and we will be more than happy to repair, replace or refund any faulty bespoke item. However, this does not cover customer damage.

For hygiene health and safety reasons, earrings cannot be returned for a refund or exchange.  


If you wish to return an item, please contact us for further information or advice.



Alexandra Bespoke logo. the words "Alexandra Bespoke" with crystals and pearls branching from the letter "L"